I have been reading up recently on some of the work being undertaken on organisational cultures in some of our most notoriously high risk industries – airlines, nuclear energy, and although a different type of risk, investment banking. I had been hoping to find the silver bullet for safety culture, however it turns out it’s … More Five steps to better team working

I have had a few conversations recently (often with senior people in our organisation) about the need to measure and use data in order make changes that lead to improvements. At a quality improvement (QI) teaching session today, we also discussed this at length and I thought it would be useful to share my own … More Why measure for improvement?