At ASPH we are passionate about supporting and empowering our staff to learn about and participate in QI projects. We encourage them to use the IHI Model for Improvement as a framework to guide their improvement work and you can read more about this here. Although this framework is easy to understand and use, a … More Quality Improvement Live
Last month, we were fortunate to be able to attend an event hosted by the Health Innovation Network – together with the NHS London Leadership Academy and NHS Kent, Surry and Sussex Leadership Collaborative – on the development of ‘Communities of Practice’. A community of practice is a concept that is not as complicated as … More Practicing ‘boundarylessness’
Last week we were fortunate to attend a lecture at St Peter’s Hospital from Jocelyn Cornwell, Founder and Chair of the Point of Care Foundation. Following the presentation, we asked Laura Strafford, Head of Library & Knowledge Services to write a blog on the subject. Laura’s blog is below and we think it raises some … More Leadership Lectures – Reflecting on ‘adaptive change’
We have written a lot in previous blogs about leadership styles and behaviours that are supportive of quality improvement, and you can read more about these here and here. In a busy, acute hospital Trust like ours, this time of year tends to be when we start to feel a ‘squeeze’ as both the financial … More Why command and control doesn’t work for QI
Compassion is a foundation of providing excellent healthcare, but we also know that the care our staff deliver depends largely on the care they are shown, themselves. It is easy to understand why, in an action-oriented and problem-solving setting like the NHS, leaders might not see compassion as a central tool. However, is we see … More The case for compassionate leadership
In August, a small team from ASPH were very fortunate to attend the four-day Patient Safety Officer training course facilitated by the Institute for Healthcare Improvement (IHI). The course was provided by the KSS Academic Health Science Network (AHSN), and the team were joined by over 50 colleagues from across the region in learning the fundamentals … More Making it count – Start small and start today
As we have discussed in many previous blogs, all quality improvement (QI) relies on change (although not every change will lead to improvement) – and this almost always means involves on influencing and motivating other to change their behaviours. Whether this is someone taking a one-off action or changing the way they do things on … More What it takes to motivate for QI
Last month we held the first ASPH Quality Improvement (QI) Event titled “Supporting a Culture of Curiosity and Creativity”. The purpose of the event was to celebrate some of the great QI work that has been undertaken in the Trust in the last year, but also to inspire others and share learning. As part of my … More Take time to celebrate small successes
I have been reading up recently on some of the work being undertaken on organisational cultures in some of our most notoriously high risk industries – airlines, nuclear energy, and although a different type of risk, investment banking. I had been hoping to find the silver bullet for safety culture, however it turns out it’s … More Five steps to better team working
I have had a few conversations recently (often with senior people in our organisation) about the need to measure and use data in order make changes that lead to improvements. At a quality improvement (QI) teaching session today, we also discussed this at length and I thought it would be useful to share my own … More Why measure for improvement?
Be the Change 