The third annual quality improvement event was held at St Peter’s Hospital on Wednesday 27th June 2018 and we would like to extend a big thank you to everyone who attended and joined-in on the day.
The theme of this year’s event is ‘Keep Improving, Keep Learning’, and through the day we heard from internal and external speakers on the importance of taking time to share learning about when things go right and when they go wrong in the interests of continuous improvement.
We are passionate about creating a culture of ‘curiosity and creativity’ at ASPH, one that is fair, open and supportive; and one of the ways we will contribute to this culture is to have an approach to quality improvement that develops capacity and capability for individuals and teams to make improvements for themselves. We also aim to become a learning organisation in order to eliminate avoidable harm.
Throughout the day we had some fantastic presentations from teams who have been working to improve their services and the quality of care we provide. In the morning we heard from three Consultants who are leading their teams in making improvements in quality aligned with the aims of the organisation:
‘I was treated with compassion…’
Dr Emma Wilkinson talked about the work led by the SAMS MDT to embed ‘What Matters to You?’ and provide more individualised care for our elderly inpatients. You can click on the image to access the poster for the project:
‘I was involved in a plan for my care…’
Dr Nazia Rashid presented the work that the Diabetes team are leading to improve safe use of insulin and to empower patients through self-administration of medication in our hospitals.
‘I was treated in a safe way, without delay…’
Dr Richard George shared the improvement work which has been carried out by a multi-disciplinary team to reduce post-surgical infections for patients with fractured neck-of-femur. You can click on the image to access the poster for the project:
All of the projects showed how multi-disciplinary teams had come together to make improvements for patients and staff through the application of quality improvement methods.
A special thank you to everyone who presented in the World Café sessions:
- Jamie Parkinson (Senior MSK Physiotherapist) and Leon Palmer-Wilson (Clinical Specialist Physiotherapist) presented ‘The Patient Portal to the Digital Age’
- Alexandra Bushell (Senior physiotherapist) presented ‘STEEP: Preventing Falls for the Future’
- James Allsopp (FY1 Doctor) presented ‘The Second Victim of Cardiac Arrest’
- Sue Harris and Bibiana Baumgart (Tissue Viability Team) presented ‘A Compendium of Improvements’
- Jacob Addo (ED Consultant) presented ‘Lower Limb Immobilisation: The Least of Your Problems’
There was great engagement in all the sessions and thanks to everyone who came along and shared their improvement journey.
Well done to the poster competition winners. Third place went to the STEEP Falls Prevention Programme by Alex Bushell. Second place went to the ‘Coloured Crockery – Decreasing Food Waste’ project by Maciel Vinagre and David Sills. The winner was ‘Reducing Surgical Site Infection in Hip Fracture Patients’ by Richard George and Christopher Gee (see above).
Our Keynote Speakers
Our first keynote speaker was Nicola Davey, Director, Quality Improvement Clinic and Trustee of the Clinical Human Factors Group.
Nicola gave a great presentation on the subject of ‘Making Improvement a Habit’, human factors and the step changes in patient safety using quality improvement over time. You can access the slides from Nicola’s presentation here.
Our second speaker was Peter Lachman, Chief Executive Officer of ISQua (The International Society for Quality in Health Care) and Health Foundation Quality Improvement Fellow at IHI.
Peter previously developed the quality improvement programme at Great Ormond Street Hospital where he was the Deputy Medical Director with the lead for Patient Safety. Prior to joining ISQua, Peter was also a Consultant Paediatrician at the Royal Free Hospital in London.
We were delighted that Peter was able to join us a give a great presentation on ‘Developing a safety
and quality movement for the future – From theory to action’ and you can see the slides here.
Our final speaker was Adam Sewell-Jones, Executive Director of Improvement, NHS Improvement.
Adam leads the Improvement Directorate at NHS Improvement responsible for developing improvement capabilities, specialist support teams, talent management and leadership development; as well as developing improvement methodology and promoting best practice.
Adam shared his insights on the national evidence and support for the adoption of quality improvement methodologies in the NHS; as well as some of the support available and efforts underway to build improvement capability at scale. You can see Adam’s presentation here.
Finally, thank you to everyone who shared their feedback via the ‘feedback snow storm’. We really enjoyed reading your feedback and thanks for sharing the learning from the day.
— Be The Change (QI @ ASPH) (@BeTheChangeASPH) July 2, 2018
Please get in touch if you have any more feedback on the day or if you would like to find out more.