This week is National Learning at Work Week, led by Campaign for Learning, with “Connect” as the theme for 2016. Naturally, as an OD person, I’m inclined to take a broad view of what we mean by learning. For me, it’s less about traditional teaching in a classroom setting and more about embracing change; actively … More Connecting to learn, reflecting to learn

Run charts are really useful in quality improvement.  Whatever it is that we are trying to improve, the process of measuring and reviewing data is essential and a run chart is the best way we have found of doing this in a way that is simple to understand and share with others. A run chart can … More Using simple run charts