We are passionate about building improvement capability in our organisation as we believe it is a key enabler for teams and individuals to be able to deliver great quality improvement (QI) and improve patient safety and patient experience.
We have detailed below some of the opportunities and options available for ASPH staff to access training and other resources, which we hope will help build knowledge and skills for QI, leadership and team working.
This list doesn’t describe all the ways to get involved and we believe the best way to learn about QI is to start!
So you can also get in touch about support and mentoring for a specific QI project or idea for improvement. But we hope that you will access some of the opportunities below if you and your teams are looking to:
- Generate awareness and understanding of QI, the basic skills required and tips on how to get started
- Access online and face-to-face learning from foundation to advanced-level topics
- Learn-by-doing and participate in action-learning groups
Here is a summary of the training options available and there are more details, including how to access these, below.
1 – Introduction to Quality Improvement – A one hour introduction to QI
2 – Foundations of Quality Improvement – A half-a-day workshop covering the foundations of QI
3 – Institute for Healthcare Improvement (IHI) Open School – An online training resource consisting of a selection of QI modules, with support available in the form of ‘action learning’ groups.
4 – Quality Improvement in Action – Six, 1-hour classroom modules covering a number of core topics in detail.
1 – Introduction to Quality Improvement
One hour introduction to QI; including QI for patient safety; the Model for Improvement, PDSA, and the human side of change.
How to access: On request – we can deliver this one-hour session with your teams when it is convenient for you; using all or part of a team meeting for example. Complete the form below or email email@example.com to arrange.
2 – Foundations of Quality Improvement
Half-a-day workshop covering the foundations of QI; including QI for patient safety; the Model for Improvement, PDSA, measurement for improvement and the human side of change; as well as tips on how to get started.
How to access: Check the ‘Events’ page for dates of these sessions throughout the year. They are available to all staff at all levels who are interested in learning more about QI.
On request – we can deliver this half-day session with your teams when it is convenient for you. Complete the form below or email firstname.lastname@example.org to arrange.
3 – Institute for Healthcare Improvement (IHI) Open School
The IHI Open School is an online training resource and provides an “online, educational community to help you and your team deliver excellent, safe care”. To achieve the foundation level certificate you must complete a selection of modules on topics including; improvement capability, patient safety and leadership. This should take approximately 22 hours, but the modules can be completed at your own pace and facilitated action learning sessions are available too (below).
How to access: You can learn more about, and apply to complete, the IHI Open School here.
IHI Open School Action Learning Sets
Support will be available for anyone participating in the IHI Open School in the form of ‘action learning’ groups that will be facilitated by a member of the PMO team. These groups will enable you to share and develop your learning as you meet with other participants and they will also give you opportunities to share and develop your improvement ideas as you progress through the course
4 – Quality Improvement in Action
The QI in Action course comprises of six, 1-hour classroom modules covering a number of core topics in detail (below). This course is open to all staff at all levels who are interested in learning more about QI as well as getting some useful tips and resources for managing change.
Module 1: The Model for Improvement
Module 2: Making Plan-Do-Study-Act (PDSA) work
Module 3: Measuring for Improvement
Module 4: Systems Thinking for Improvement
Module 5: Effective Communication to Facilitate Change
Module 6: Motivation and the Human Side of Change
How to access: Check the ‘Events’ page for dates of these sessions throughout the year.
On request – we can deliver these one-hour modules with your teams over a period of time that is convenient for you. Complete the form below or email email@example.com to arrange.
If you would like to arrange some specific training for your team or find out more about any of the opportunities described here, just complete and submit the short form below: